By appointment only, services dedicated to non-EU citizens, conducted through Italian, Arabic, Chinese, Urdu and Albanian. Information and application compilation for issue/renewal of residence permits and family reunification;
By appointment only, services dedicated to EU citizens, providing information and procedures relating to registry office;
International protection and management of the S.P.R.A.R Project (Protection System for Refugees and Asylum Seekers);
Orientation, information and cultural-linguistic mediation in Albanian, Urdu, English, Chinese and Arabic;
Suitable housing: applications and certificate issuing;
Paid language courses: Italian and active citizenship, Italian language for children and teenagers, Chinese, Arabic and Urdu language for adults;
Internet access, research and databases, data collection, reports and statistical data from Prato Comune on immgration;
School support information relating to enrolment, frequency, integrated courses and laboratories.